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helpCourse Support Materials
orangeball Project Support: This document describes support available to instructors for assigning projects to students.
orangeball Solutions manual and project manual: Available at Prentice Hall Instructor Resource Center for this book. Go here for Prentice Hall instructor support Websites for my other books..
orangeball Introduction to the Animations: this Web page gives you a hands-on introduction to the use of the OS animations with this textbook.
orangeball Powerpoint slides: The "official" set of slides commissioned for use specifically with this book. Developed by Richard McCarthy, Associate Dean & Professor of Information Systems, School of Business, Quinnipiac University.
orangeball Figures: On-line transparency masters of the figures from the book in PDF (Adobe Acrobat) format.
orangeball Tables: On-line transparency masters of all the tables from the book in PDF format.
orangeball Computer Science Student Resource Site: Help and advice for the long-suffering, overworked student.
orangeball Errata sheet: Latest list of errors, updated at most monthly. File name is Errata-BDC6e-mmyy. If you spot any errors, please contact me at Email.
orangeball Animations: Links to animations listed in book.

orangeball A Discussion of Textbook Cost Myths: From the Text and Academic Authors Association. NOTICE: No password is required for any downloads. Downloading sometimes fails, either because your browser mistakenly assumes a password is needed or for other reasons. If so, try using another browser or an FTP package. If that doesn't work, there might be a problem at your end or at your ISP, perhaps a firewall issue. Then you would need to talk to a system manager on your end.
mailbox Mailing List
A moderated mailing list has been set up so that instructors using this book can exchange information, suggestions, and questions with each other and with the author. To subscribe, send a blank email to You will receive a confirmation message. Just reply to this message and your subscription will be complete. To unsubscribe, send a blank email to . To post a message, send to Note: You should receive a reply to your subscription request in a few hours, asking for confirmation. If not, try again. The confirmation email asks you to confirm either by replying to the email or by going to a web link. The web link is more reliable. If you reply by email and do not receive a subsequent email confirming your subscription, try again.
libraryBDC Courses
Instructors might find these web sites for courses taught using this book useful. I would appreciate hearing about web sites for other courses.
orangeball INFSCI 1004 Telecommunications. U. of Pittsburgh. Includes PDF notes.
orangeball ISQS 6341 Data Communications and Network Management. Texas Tech University. Lots of useful material, including PPT slides, lecture notes, project suggestions, and example project reports.